Alan Henceroth – COO and General Manager
Alan started working at Arapahoe Basin in 1988. During the last twenty years, he has been the Ski Patrol Director, Mountain Manager, Director of Mountain Operations, and the Chief Operating Officer. His favorite things to do are ski the Spine, float through a desert canyon, and watch the sunset from the Cornice Run.
Peggy Hiller – Assistant General Manager
Peggy is a Colorado native and grew up skiing at Winter Park and Keystone. Unfortunately, Peggy didn't ski A-Basin until the early 90's (after receiving a comment from a former boyfriend to "take off her skirt and ski the Basin.") It was love at first sight - with the Basin (not the boyfriend!) Luckily enough, Peggy started working here in 1997 and started up the Human Resources department when Dundee purchased A-Basin. Over the last 10+ years a lot has changed physically with A-Basin but our core, funky, back-to-basics vibe is still as strong as ever. Now Peggy calls herself the Director of Really Cool Basin Experiences and hopes that you feel comfortable letting her or any of her co-workers know how your Basin Experience was and how we could improve it for the future.
Dave Reynolds – Vice President Finance
Dave graduated from Michigan State University with an MBA and BA in accounting during the recession year of 1992. At the time, job opportunities were limited. He moved to Colorado with some good college friends to spend the winter of 1992/93 as a lift operator at Keystone. Dave never made it to lifts and was immediately pulled into an open position in the accounting department. After the powder days of that winter and the sunshine of the following summer he was hooked. Through over 10 accounting and finance positions and 16 years in the ski industry, Dave can't imagine being anywhere else. Dave enjoys telemark skiing, mountain biking, camping and spending time in the mountains or on the beaches with his family.
Leigh Hierholzer – Director of Marketing, Communications and Sales
Leigh moved to Summit Country in 1990 and began her ski career marketing for Keystone Resort. In 1998 she moved up the road to Arapahoe Basin to become the ski area's first full time marketing director. Leigh has loved working at the Basin ever since because of the wonderful people and legendary mountain. The highlight of her career was promoting the opening of the new Montezuma Bowl. Leigh now commutes from Golden where she lives with her husband, two little boys and puggle, Maggie. She enjoys alpine and telemark skiing, running, biking and recently rock climbing.
Tim Finnigan – Director of Mountain Operations
"Obviously I love Summit County and particularly Arapahoe Basin. My favorite trails to ski are the ones with the best snow. OK, The Spine might be my favorite!"
Tim moved to Summit County in 1982 for a season of skiing before returning to the University of South Dakota. Instead of returning to South Dakota, he worked on the Keystone Mountain/North Peak expansion and Outback expansion, with an emphasis on snowmaking and skiing 200 days a year. Tim began patrolling at Arapahoe Basin in 1986. In that time he was the Snow Safety Director, Assistant Patrol Director and Patrol Director. Tim has been the Director of Mountain Operations since 2006.
Christopher Rybak - Director of Food and Beverage
Chris is a Culinary Arts graduate and a Certified Executive Chef. He came to Colorado on vacation during the winter of 1986 and basically has never left. In 1986 he started as a Sous Chef at Keystone and was the Chef that opened the Conference Center and the Alpenglow Stube. In 2000 Chris was honored as "Chef of the Year" from the Colorado Chefs Association and has stayed involved in the Culinary Arts Industry over time. After many roles at Keystone, Chris moved to Utah for one season as the F&B Director at Park City Mountain Resort. Chris missed his two daughters and home here in Summit County and moved back in May of 2007 to do restaurant consulting all over Colorado always missing his roles in the ski industry. After a brief phone call from our COO Alan Henceroth, Chris came to A Basin in November of 2008 and has loved his position ever since. Some of Chris's passions are; cooking for friends and family, good wine, telemark skiing, bike riding, the staff at A- Basin, anytime spent with his two daughters and every opportunity to raft a river.
Tony Cammarata – Ski Patrol Director
TonyC first came to Colorado in 1995 from Boston in search of softer snow. He started working at Arapahoe Basin in 1997 as a lift operator and knew that he had found his new home. After seven years of entertaining the ski patrol staff with his East Coast humor and unique skiing style, he was promoted to the position of Asst. Director of Ski Patrol. The 2010-11 Season will be Tony's first as the Director and he is looking forward to his new role with the ski patrol. TonyC is a passionate Red Sox and Patriots fan. If you see him on a Sunday afternoon or during any day ballgames, please don't tell him the score; he's recording the game. When he's not yelling at his TV, TonyC loves to float on his raft, walk with P-Dog, eat, drink, or ski the Lower Third Alley. Tony was awarded the CSCUSA Ski Patroller of the Year in 2010 and also works in the Emergency Department at the St. Anthony's Summit Medical Center in Frisco.
Patrick O'Sullivan – Risk Manager
Patrick started his ski industry career at Keystone in February 1986 as a ski patroller. After participating in the Australian ski patrol exchange at Mount Hotham (and finding an Aussie wife) in the summer of 1989, he came up to The Basin and found a true home. Several more seasons of year round ski patrolling in Australia, a few Canadian exchanges, and an interesting project in Iceland have rounded out his patrol experience. Year round work finally came along in the summer of 2000, when we actually started to fix the place up! Thanks Dundee! He helped out with many of the improvements over the last decade or so from new lifts and buildings to snowmaking, but Patrick is most proud of the installation of Zuma Bowl in the summer of '08.That truly changed the face of an already awesome ski area! The deep ski patrol resume from Accident Investigation to Snow Safety Supervisor and Assistant Ski Patrol Director, and Ski Patrol Director from 2005 until 2010 was the perfect education to take on the challenges of being the first Risk Manager at The Basin. Patrick is looking forward to having an impact on the safety of both our guests and employees in this new position.
Favorite time of year for Patrick would have to be a cold dry powder day in late April when the high couloirs on the East Wall are in prime condition. There is no ski area quite like ours.
Ben Morton – Lift Operations Manager
Ben was born in Columbus, Ohio in 1980 and always had a love for the outdoors. Having visited the area previously in trips with his friends, he knew he wanted to live in Colorado. In 2002, he moved to Summit County, Colorado (with 5 other friends from his hometown) to snowboard, backpack and live in the mountains. Ben started working at A-Basin that fall as a Lift Operator, moving his way up to a Lead, then Manager throughout the years. Starting in the summer of 2004, he began working for the Lift Maintenance department as a helper, furthering his knowledge of aerial lifts. But once the snow starts to fly, he puts his focus back on the upcoming season for the Lift Operations department, striving to improve from the year previous. Ben has seen many old and new faces throughout the years and looks forward to seeing many more.
Sha Miklas – Guest Service Manager and Environmental Manager
Sha moved to Summit County in 1994 to utilize her degree in Ski Area Management and to live out a childhood dream of living in the mountains of Colorado. She started at Arapahoe Basin in 2004 as a ski instructor and currently manages our Guest Services Department. Sha also oversees our environmental initiatives and practices (so don't let her catch you throwing recyclables in a trash bin). Her love for the outdoors and her A-Basin family is why she says she will work at the Basin as long as they will have her!
Roxanne Hoover – Human Resource Manager
Growing up in Boulder Colorado, Roxanne developed a passion for life in the Rocky Mountains at an early age. Camping, mountain biking, hiking, sailing, kayaking, skiing, snowshoeing and traveling are all activities she enjoys as often as possible. Roxanne's career in the ski industry began in 1991 at Keystone Resort where she spent the next 18 years (with a short break to finish her BA in Business Administration at Fort Lewis College in Durango CO) working in Base Area/Parking, Guest Services, Mountain Safety, Employee Center, Training, Ticket Scanning and Lift Operations. Roxanne started her Arapahoe Basin experience in June of 2010 and is thrilled to be joining the amazing team here. She is a passionate Bronco, Rockies and Nuggets fan and cherishes good times with family, friends and co-workers.
Burt Skall – Snowsports Director
Being 50% Austrian, Burt is passionate about skiing! He is an accomplished skier and snowboarder, certified member of the Professional Ski Instructors of America since 1979 and a PSIA Examiner. Quick with a joke, or a word of encouragement, Burt won't be found at his desk, he's always on the hill, sharing his passion! He truly believes that Kids are the future of skiing and riding.
Marc HaAland – Rental Shop Manager
Coming from South Dakota, Marc is an avid ski racer. Marc has been described as a father figure to his staff. Marc continually teaches his staff the ins and outs of DIN settings and ski tuning.
John Bottomley - IT Director
John is originally from New York City and grew up skiing and racing slalom/gs in New England. Before moving to Colorado in 2008, he spent 15 years earning his chops as a technologist, starting as a freelance help desk technician and working his way up to an engineering position with JPMorgan. In the spring of 2009, he realized a lifelong dream by joining the A-Basin team as IT Director. In this role, John wants to make A-Basin a more technology friendly place for our guests, and a simpler, more efficient place to work for our employees. When he's not fixing a computer, you'll find John playing with his daughter, or somewhere under Pali lift.
Heidi Ho – Pali's Pitch Writer
Hailing from the Austrian Alps where the yodeling and goats go hand in hand, Heidi marvels us with bi-weekly information and updates about A-Basin in Pali's Pitch. Heidi can often be found on the Pali Terrain and on the East Wall. Sign up for her bi-weekly newsletters.